- My zipper tie is stuck!
- Help! My zipper tie came untied.
- The product I want is no longer listed on the website.
- The product I want is on back order.
- Has my order shipped?
- How do I change quantities or cancel an item in my order?
- How do I track my order?
- My order never arrived.
- An item is missing from my shipment.
- when will my backorder arrive?
Shipping and Returns
- How Long will it take for my order to arrive?
- How much is shipping?
- I received the wrong product or the product was damaged.
- What is your return policy?
- When will my order ship?
Treadinglemmings Couture Rewards Program
- What is the Rewards Program?
- Who is eligible for the Rewards Program?
- How do I earn Rewards Points?
- How do I Rewards Points?
- What are the term and conditions?
Pricing and Billing
- I want to use a coupon on my order.
- Do I have to pay sales tax?
- I have a question on my charges.
- I need a copy of my receipt/invoice.
- When will my credit appear on my account?
- When will my credit card be charged?
- How do I buy/redeem a gift certificate?
- How do I find my product?
- How do I navigate the site?
- How do I use a coupon?
- What is Installments by Afterpay?
- How do I use Installments by Afterpay?
- Where can I use Installments by Afterpay?
- Can I use installments by Afterpay if I'm an international customer?
- How does the payment schedule work?
- What if I can't pay an Afterpay installment?
- When will my items be delivered if I use Installments by Afterpay?
- Is there a limit to how much I can spend on a single transaction?
- What products are not eligible for purchase using Installments by Afterpay?
- How do I return or exchange an item purchased using Afterpay?
- Where can I find out more about Afterpay?