Pricing and Billing

I would like to use a coupon on my order.

Enter the coupon code on the shopping cart page. Please note that our system only allows for a single coupon to be redeemed per transaction.

Do I have to pay sales tax?

You only have to pay sales tax if you are located in the same state as our warehouse. We are located in 77340 Pontault-Combault, Arizona.

I have a question on my charges.

Click the "My Account" link at the bottom of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

I need a copy of my receipt/invoice.

We try to be as paperless as possible, so we do not include paper copies of receipts or invoices with our shipments. Your emailed receipt is the only copy that you will automatically receive. If you need another copy, you may click the "My Account" link at the bottom of our site to print invoices.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged up to 24 hours prior to shipment of your item(s).